Delete your Med-Mart account and data
For Med-Mart, operated by MED MART MEDICAL AND GENERAL STORES.
If your device does not open email, write to medmartstorez@gmail.com with the subject Med-Mart account and data deletion request. Include the mobile number used for orders and an order reference if available. Do not send passwords, signing keys or a new prescription for identity verification.
You can also request in the app
Open Account → Request account/data deletion. Keep the request reference. If you no longer have the app, use email above; reinstalling is not required.
What happens next
- The owner aims to acknowledge your request within 2 working days and verify which account and records belong to you.
- We help resolve active orders and review any specific record-keeping requirements. Your request does not automatically cancel deliveries.
- We aim to remove the account and information no longer needed within 30 days of verification. We explain any retained records, their reason/end date, and remaining backup handling.
What is covered
Account access, delivery/contact details, order history, prescriptions and reference files associated with the verified account. Required tax/pharmacy records may be retained separately for their applicable period. Managed recovery copies are scheduled for retirement within 30 days; clearing active data does not immediately erase these copies.
Clear your phone too
After keeping your request reference, use Account → Privacy & data → Clear Med-Mart data on this phone, or Android's app-storage settings. This clears app-managed local information, not server records or files saved elsewhere.
Support: +91 63002 88581 · medmartstorez@gmail.com